Better outcomes,
with proof.

We learn how your business runs, automate it with AI, and measure every result. Built for businesses that already sell.

WhatsApp
Hotel · WhatsApp2:14 am

Businesses already running on GROVA

Blur Fashion BoutiqueBlurFashion Boutique Marqués del Valle Hotel · OaxacaMarqués del ValleHotel · Oaxaca Fiscalmente & AsociadosFiscalmente& Asociados FitPlus by LHFitPlusby LH The Spots of the WorldThe Spotsof the World Rocha GeoserviciosRochaGeoservicios

Growth is designed,
not improvised.

When someone claims the website isn't closing, the answer shouldn't be an opinion. This is the circuit that lets you answer with last year's same period, compared.

What the record carries
campaign · ad + landing page + conversation + amount and products
Tablero en vivo
Paid
62%
Organic
38%
vs. same day last yearvs. same month last yearvs. previous month
Why this matters so much. At FitPlus By LH the entire history was 100% organic: not a single order carried an ad tag. With the circuit in place, every sale that comes in tagged to a campaign is demonstrable lift — not a platform estimate.

AI that answers.
Data that decides.

AI that answers, data that decides. The agent knows your operation, your services and your policies — and answers around the clock, across all three channels, without losing the thread.

Three channels, one inbox

Instagram, WhatsApp and the website chat land in the same conversation. Customers write wherever they like; your team answers in one place and never loses the thread.

InstagramWeb chat →One inbox

A schedule that holds its own

If a provider is booked, it reassigns. It reminds, reschedules without losing the slot, and brings the client back when it's time to return.

Humans step in by rule

Complaint, urgency, payment or high-value sale: the agent escalates and flags it. Not a wall — a filter with governance.

Filters before it reaches you

It qualifies the lead and builds their profile inside the conversation. Your team only talks to people who are serious — the way Rocha Geoservicios runs it.

Reviews and reputation

The business's reviews land on the same dashboard, benchmarked against direct competitors.

It knows your business

It's loaded with your catalog, your policies and your FAQs. It answers with real information, not with what it imagines.

Governance

Automate without
losing control.

AI answers, but the business sets the rules. Before an agent ever speaks to one of your customers, the rules are written down: what it answers, what it doesn't, and when a person steps in.

01

Rules come before answers

What the agent resolves and what gets handed off is defined with you, in writing, before it goes live.

02

What it doesn't know, it doesn't invent

It answers with your business's information and policies. Beyond that, it hands the conversation over instead of improvising.

03

Every handoff is on the record

When a person steps in, the conversation doesn't restart: it arrives with full context and the change is logged.

The first weeks are for correcting. A new agent is tuned like any new hire: you review what it answered, adjust, and measure again. That tuning is part of the work, not an extra billed on the side.

How we work

No two operations
are alike.

A clinic doesn't run like a hotel, and two businesses in the same trade don't run alike either. That's why the system is designed after understanding yours, never before.

I

Understand

What they sell, how they sell it, at what margins and what they've measured. That's where the real strengths and opportunities come from.

II

Strategize

What gets fixed, what gets automated and in what order. And what daily rework can be taken off the team.

III

Automate

AI agents wired into the real operation, not into a demo. Website and automations around it.

IV

Measure

Against your own data: the same month last year, the previous month. If there's nothing to compare against, we start building the baseline on day one.

Every operation
is different.

Which is why each one sees a different screen. Pick yours.

Where there's a schedule, Senda steps in

The schedule stops depending
on who picks up.

ClinicsHospitalsDentistryVeterinaryGroomingSpa and aestheticsPilates studios
Schedule · Clínica Aurora DayWeekMonthBy provider
Appointments this week27 +13%
Completed83%
No-show17%
Booked by the agent48%
AllDra. Elena SosaDr. Marco Rivas
MON 24 10:00 Orthodontic adjustmentRoberto Sánchez 11:00 ExtractionLucía Vásquez 12:30 FillingAna Karen Jiménez
TUE 25 11:00 Root canalJorge Ramírez 12:30 Orthodontic adjustmentFernando Ruiz
WED 26 10:00 ExtractionSofía Castellanos 11:30 Dental cleaningMiguel Ángel Pérez 16:00 RestorationRicardo Torres
THU 27 10:00 RestorationHugo Morales 11:00 FittingGabriela Ortiz 13:30 Night guardAna Karen Jiménez
FRI 28 10:00 ConsultationAlejandra Cruz 16:00 RestorationÓscar Delgado
SAT 29 10:30 ConsultationCarmen Aguilar 12:30 ConsultationDaniel Hernández
SUN 30closed
Booked by the agent  ·  Booked by the front desk
Reputation · clinic reviews5 unanswered
4.4★★★★★13 reviews
Ortodoncia Norte4.9
Clínica Aurora you4.4
Dental Vega3.8
They outrank you on ratingAnswer the pending reviews and ask happy patients to leave one.
Suggested reply — review it and publish

Thank you for sharing your experience! We are glad the treatment left you happy. We keep working to look after your smile.

Sample business and competitors · the agent drafts the reply, a person approves it

From the ad to the counter

Which campaign paid for
which sale, no estimating.

Fashion boutiqueWellness and supplementsEcommerceBrick and mortar
Sales by campaign · AugustLast 30 days
Reels · summer catalog
$38,400
Search · brand
$28,900
Stories · clearance
$16,200
Organic
$11,700
Every peso attributed to the campaign that brought it · sample figures

The hours the OTAs capture today

The booking closes
direct, no commission.

HotelBoutiqueVacation rentalHostel
Hotel · WhatsApp2:14 am
Do you have a double for Saturday?
We do. One night, two people?
Exacto
With a balcony, at the hotel’s direct rate.
✓ Reserva directa confirmada
The front desk closed at 7. The booking did not go to an OTA.

Instagram, WhatsApp and web in one inbox

Your rep only talks
to people who are serious.

Real estateProfessional servicesFinancialEducation
Inbox · all channels7 open
IG
@marianareyesI saw the 2-bedroom unit…
Qualified
+52 951 ••• ••42Is the one in the tower still available?
Qualified
Web
Visitor · adI’m looking to invest, not to live in it
Hand to rep
IG
@jdelgado.mxDo you have job openings?
Out of profile
The agent builds the profile before handing the conversation over · sample data

Screens are recreations of the GROVA platform with fictional data. No real client data appears here.

Let's start with
your operation.

Thirty minutes to understand how your business runs. If automating isn't the priority right now, we'll tell you.

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